The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Valet parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Squash
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Baby pushchair
Children's menu
Children's pool
Spa & Leisure
Outdoor swimming pool
Sun loungers
Leisure/ TV room
Spa & wellness centre
Sauna
Massage
Pool with view
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
160 Jalan Bukit Bintang,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
Map view
street view
160 Jalan Bukit Bintang,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.4
km
Mall
Suria KLCC
1.3
km
Park
KLCC Park
2.3
km
Mall
Chinatown
2.0
km
Aquarium
Aquaria
1.2
km
Kuala LumpurMalaysia
Dataran Merdeka
2.1
km
Market
Central Market
2.3
km
Event hall
Kuala Lumpur Convention Centre
760 m
Mosque
National Mosque of Malaysia
2.4
km
Stadium
Stadium Negara
2.4
km
KLCC - Bukit Bintang Pedestrian Walkway
750 m
Museum
Petrosains Science Discovery Centre
1.5
km
Theme Park
Berjaya Times Square Theme Park
1.1
km
Pagoda
Sri Maha Mariamman Temple
2.2
km
Park
KL Forest Eco Park
1.6
km
Stadium
Merdeka Stadium
2.4
km
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
2.5
km
438 Jalan Tun Razak
Trec Kl
1.9
km
Shopping Area
The Weld
1.6
km
Nearby
Kuala LumpurMalaysia
Alor Street
590 m
Mall
Fahrenheit 88 Shopping Mall
140 m
Mall
Pavilion KL
130 m
Mall
Lot 10
220 m
Mall
Sungei Wang Plaza
350 m
7 Jalan Bintang
Low Yat Plaza
560 m
Mall
Bukit Bintang
220 m
Museum
Museum of Illusions
90 m
Kuala LumpurMalaysia
Bintang Walk
220 m
Museum
Selfie Museum KL
80 m
Fountain
Pavilion Crystal Fountain
80 m
Restaurants
Quivo
140 m
Lot 3. 09. 02
Uncle Tetsu's Cheesecake
50 m
168 Jalan Bukit Bintang Lot 1.05.01
It Cake
50 m
168 Jalan Bukit Bintang Level 7
Nice Catch
50 m
168 Jalan Bukit Bintang Lot 1.18.02
Komugi Cafe @ Pavilion
60 m
168 Jalan Bukit Bintang 1.12-13
Juice Works
50 m
168 Jalan Bukit Bintang Pavilion Kuala Lumpur
Al-Amar Express
60 m
179 Jln Bukit Bintang
Zing - Grand Millennium Kuala Lumpur
50 m
Grand Millennium Kuala Lumpur 160 Jalan Bukit Bintang
Barbeque Nation
40 m
168 Jalan Bukit Bintang 168
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Great location
Abundant dining options
Inefficient service
Dated rooms
6.8/10
Nice
Rooms
6.9
Location
8.3
Service
6.8
Dining
5.7
Guest reviews
6.8/10
based on 18 reviews
4/5
based on 2712 reviews
8.0
8.0/10 based on 5174 reviews
#60 of 703 hotels in Kuala Lumpur based on Tripadvisor
Bill
United Kingdom,
April
2024
7.4/10
The hotel offers spacious, clean, and newly refurbished rooms, but extra charges are needed for connecting doors. The rooms have both a bathtub and shower separately, yet they have a particular smell, especially from the headboard.
Rooms
8.0
I loved the spacious and clean room. However, the need for extra charges to open connecting doors was a drawback. The separate bathtub and shower were convenient, but the lingering smell from the headboard was a bit off-putting.
Service
6.0
The service was mixed. While Noura from reception was exceptionally helpful, there were delays in addressing maintenance requests. Additionally, some staff members seemed less attentive to orders and information.
Location
9.0
The hotel's location was fantastic, with Pavilion and Fahrenheit shopping malls nearby, making it excellent for shopping enthusiasts. The easy access to transportation and proximity to popular attractions were major highlights.
Dining
7.0
The dining experience was a mixture of highs and lows. The food brought to the room was convenient, but the quality was inconsistent, with some dishes tasting like they were prepared in advance. On the bright side, the location allowed for pleasant walks and access to great coffee nearby.
Facilities
7.0
The facilities provided were satisfactory, offering convenience for guests. However, improvements could be made to enhance the overall experience.
Brad
United States,
April
2024
6.8/10
The hotel is strategically located near shopping centers and eateries, making it very convenient. The rooms, although a bit dated, were clean and comfortable. The friendly staff and great facilities made my stay enjoyable, despite some dining issues. A good choice for those who prioritize location and service over modern amenities.
Rooms
6.0
The rooms smelled a bit musty and had a toilet flush issue. They could use some upgrading.
Service
7.0
The staff were friendly and accommodating, but there were some communication issues with privileges granted.
Location
9.0
The hotel's top-class location near Pavilion shopping mall and with views of the twin towers and KL Tower is phenomenal. Perfect for exploring Bukit Bintang.
Dining
5.0
The dining experience was inconsistent, with limited options and slow service. Overcrowded at times, making it uncomfortable.
Facilities
7.0
The hotel offers a range of great facilities, but they may be a bit outdated.
Patrick
United Kingdom,
March
2024
6.2/10
I had a mixed experience at the hotel. Although I received a free upgrade to another room, the rooms were not as clean as expected, with one room having dirty towels and apples left behind, and another room had issues with flooding in the toilet. The service was friendly but had a concerning compulsory deposit requirement. The location was convenient, being close to many popular malls in the area. The dining options were not great for the price paid, but the facilities were decent.
Rooms
5.0
I was given a free upgrade to a different room, but cleanliness was an issue in both rooms.
Service
7.0
The staff was friendly, but the compulsory deposit amount was unreasonable.
Location
8.0
The location was convenient, close to popular malls in the area.
Dining
5.0
The dining options were not worth the price paid.
Facilities
7.0
The facilities were decent overall.
Lewis
United States,
March
2024
5.4/10
The hotel had a spacious and cozy room, but unfortunately, my requested room was still not ready upon arrival. The dusty environment was a downside. The service was somewhat biased towards Caucasian customers, and the staff seemed either missing or very unhappy during our stay. The location, although close to shopping and food areas, was not very clean and felt outdated. The dining experience was inconsistent with some dishes half-cooked. The facilities were adequate but needed more improvements.
Rooms
7.0
The room was spacious and cozy.
Service
5.0
The service seemed biased and the staff was not very attentive.
Location
5.0
The location was close to shopping and food areas, but not very clean or updated.
Dining
5.0
The dining experience was inconsistent with some dishes half-cooked.
Facilities
6.0
The facilities were adequate but needed more improvements.
Aaron
United States,
February
2024
7.4/10
My stay at the hotel was a mixed experience. The location is fantastic, right in the center of Bukit Bintang near Pavillion Mall, making it convenient for exploring the city. The rooms, although a bit old and starting to show signs of wear, did come with a free upgrade, which was a nice touch. However, the check-in process was inefficient and lacked proper handling by the staff. On the bright side, the dining options were abundant and of good quality, providing various choices to satisfy cravings. Overall, the hotel offers a great location but could use improvements in service efficiency.
Rooms
7.0
The rooms are quite old and starting to become a bit dated and tired, but receiving a free upgrade was a pleasant surprise.
Service
5.0
The staff struggled to cope with a high number of guests, making the check-in process inefficient and lacking proper handling, missing even basic greetings and briefs on hotel services.
Location
9.0
The hotel's location along Bukit Bintang near Pavillion Mall is the best part, offering easy access to markets and malls, making it a strategic choice for exploring Kuala Lumpur.
Dining
8.0
The dining experience was amazing with abundant and good quality options, although it might be more cost-effective to eat outside at Pavilion Mall.
Facilities
8.0
The facilities provided were up to expectations, offering a satisfactory experience during my stay.
Great location
Inefficient service
Brendan
United Kingdom,
January
2024
6.8/10
The hotel is not up to 5-star standards in terms of cleanliness and noise levels, but the rooms were spacious and clean. Checking in took time, and the check-out process involved queuing up. The location is excellent, with easy access to markets and malls. The dining experience varied from being the worst to serving good options like nasi lemak and omelette.
Rooms
7.0
The rooms were spacious and clean.
Service
6.0
The service lacked proper handling during check-in and check-out, with no greetings or briefings, but the staff were friendly beyond words.
Location
8.0
The location is wonderful, offering easy access to markets and malls, though some areas were not as clean and seemed outdated.
Dining
6.0
The dining experience had some disappointing moments, but it also offered good options like nasi lemak and noodles.
Facilities
7.0
The hotel has basic facilities, with no specific comments provided.
Ralph
United Kingdom,
January
2024
6.8/10
The hotel offers luxurious, clean, and comfortable rooms with plenty of space. The service provided was helpful and cooperative. The location is perfect, situated in the center of KL surrounded by shopping, food, and drink options. The dining experience was the worst, with cold dishes that should have been hot. However, the facilities are visually appealing.
Rooms
8.0
The rooms are luxurious, clean, and comfortable, with plenty of space.
Service
7.0
The service was helpful and cooperative.
Location
9.0
The location is perfect, in the center of KL with shopping, food, and drink options.
Dining
5.0
The dining experience was the worst, with consistently cold dishes.
Facilities
7.0
The facilities are visually appealing.
L.
United States,
December
2023
6.6/10
The hotel is conveniently located near major shopping malls and restaurants, making it a central spot for exploring Kuala Lumpur. While the rooms had some cleanliness issues and felt small, the service was welcoming. However, the dining options were a letdown.
Rooms
6.0
My room had some cleanliness issues like dusty interconnected doors and items not replaced daily. The small size made it hard to keep tidy.
Service
7.0
The staff were very welcoming and supportive, but there were some inefficiencies in the service.
Location
8.0
The hotel is situated near prominent shopping malls and various dining options, providing convenience for exploring the area.
Dining
5.0
The dining experience wasn't the best, with limited options that were a letdown.
Facilities
7.0
The facilities offer basic amenities and services, suitable for a comfortable stay.
David
United Kingdom,
December
2023
7.8/10
I had a mixed experience at the Grand Millennium Kuala Lumpur. The rooms were in dire need of refurbishment with worn-out furniture, yet they were kept clean. Despite some issues, I might consider staying here again, as this was my second visit.
Rooms
7.0
The rooms, although showing signs of wear and tear and truly needing refurbishment, were kept clean.
Service
8.0
The service was a bit slow when it came to processing payments for shopping, but overall, it was superb. The staff were attentive and even offered to switch my rooms when there was a mismatch in expectations, showing a clear willingness to make things right.
Location
9.0
The hotel's location is its strongest suit, being right in the middle of Bukit Bintang, next to Pavilion mall. It allows visitors, especially tourists, to conveniently explore nearby shopping complexes and entertainment areas. Although the hotel lacked refreshments and assistance upon arrival, I enjoyed the proximity to the happening area of KL, with easy access to tourist attractions like the twin towers via a nearby bridge.
Dining
7.0
The dining experience was a mix of positives and negatives. While the variety was good, there were times when the demand exceeded the capacity. I would particularly recommend their Friday night international buffet as the food choices and dessert selection were amazing.
Facilities
8.0
The hotel offers various facilities such as room service, car hire, dry cleaning, and more. However, there were no specific comments provided regarding the facilities.
Great location
Slow service
Jake
United Kingdom,
November
2023
7.8/10
The hotel is near Pavilion and the LRT station, making it convenient for shopping and transportation. The rooms are a bit old and noisy, but the location is strategic for shopping and chilling out. Service can be slow at times but attentive overall. The dining experience offers a variety of flavors, though sometimes chaotic. Prices are reasonable, and the staff is accommodating.
Rooms
7.0
The rooms are a bit old and noisy.
Service
8.0
The service can be a bit slow but overall attentive.
Location
9.0
The location is really strategic for shopping and chilling out.
Dining
7.0
The dining offers a variety of flavors, but can be chaotic at times.
Facilities
8.0
Various facilities available for a comfortable stay.
Tom
United Kingdom,
November
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The room had a very nice view, but it faced the street which was noisy at night. However, the hotel had some night work in the next building, affecting the quietness. The room also smelled damp, which was a bit off-putting, especially for a quiet room. The service was excellent, with helpful staff including Ms AAN, Lili, Hafizah, Sabri, Jojo, and Rohina. On the downside, the dining experience was unsatisfactory, lacking variety and quality in the food. The location was strategically placed for shopping, even though the hotel seemed a bit run down in parts.
Rooms
7.0
The room had a very nice view but faced the noisy street and had a damp smell.
Service
9.0
The service was excellent with helpful staff including Ms AAN and her team.
Location
8.0
The hotel's location was very strategic for shopping, though it seemed a bit run down.
Dining
5.0
The dining experience was unsatisfactory with limited and poor-quality food.
Facilities
Daniel
United Kingdom,
October
2023
7.0/10
My stay at the hotel was quite comfortable and clean with some minor issues. The room was spacious enough, fairly cozy, and importantly clean, giving me peace of mind, especially in this challenging time. However, there were some cleanliness issues like ants in the shower and a dirty bath. The hotel's location was a big plus and very convenient, right in the center of Bukit Bintang, next to all the malls and with early check-in assistance. The dining options were varied and tasty, with friendly staff, but the room struggled at times to handle the volume efficiently. The price was reasonable, offering good value for money.
Rooms
7.0
The room was spacious enough, quite comfy, and most importantly clean, providing me peace of mind.
Service
7.0
The service was pretty attentive and quite fast in responding to my problem.
Location
8.0
The location was definitely a BIG plus, very good and convenient, especially next to all the malls.
Dining
7.0
The dining experience was tasty and extremely diverse, but struggled at times to cope with a high number of guests efficiently.
Facilities
6.0
The facilities were good, but some minor improvements could enhance the overall experience.
Alfred
United Kingdom,
October
2023
6.8/10
The hotel is situated right beside Fahrenheit and Starhill, offering beautiful views outside, but the cleanliness and noise levels do not meet a 5-star standard. The location is superb, being next to Pavilion and Bukit Bintang MRT, with walking distance to various attractions, but lacking continuous sunshine due to surrounding high-rise buildings.
Rooms
7.0
The room with a view outside was so beautiful.
Service
6.0
Although the handling of check-in and check-out lacked proper greetings and briefing, the staff in the breakfast cafe were friendly and helpful.
Location
8.0
The location next to Pavilion is perfect, offering proximity to shopping malls and attractions.
Dining
6.0
The dining experience, while ideal initially, became repetitive, and the buffet breakfast was costly with limited options.
Facilities
The hotel has convenient facilities for guests.
Paul
United Kingdom,
October
2023
6.8/10
I had a pleasant stay at this hotel. The room was clean and comfortable, and the staff were friendly. However, there are areas that could be improved, such as the dated room decor and inconsistent toiletry supply. The hotel's location is excellent, but some facilities and dining options need attention.
Rooms
7.0
My club room was extremely clean, with a comfortable bed and lovely decor. However, some plugs were not working, and the eco-washer pressure in the bathroom was not great.
Service
7.0
The service was good overall, and the staff provided helpful information. However, there were inconsistencies in supplying toiletries in the washroom.
Location
9.0
The location is excellent, right next to major shopping malls and close to shops and restaurants. It's central and convenient for shopping.
Dining
5.0
The dining experience wasn't up to expectations, lacking diversity and quality. The closing time was early at 10:30 am.
Facilities
6.0
The hotel urgently needs a makeover in certain areas, but it does offer essential facilities for a comfortable stay.
Great location
Dated rooms
Paul
United Kingdom,
July
2023
7.4/10
I had a mixed experience at the hotel. The rooms were big and comfortable with nice city views as requested, but they lacked some essential amenities like weighing scales and were not cleaned thoroughly, especially the bathroom. The service was apologetic and friendly, with a convenient location for exploring KL. The hotel was ideally located for shopping and dining, although the dining options were not as tasty as expected.
Rooms
7.0
The rooms were spacious and had nice city views.
Service
8.0
The service was friendly and apologetic, making us feel welcome during our stay.
Location
9.0
Dining
6.0
The dining options were not as delicious as anticipated, but there were wide varieties to choose from.
Facilities
7.0
The hotel offered standard facilities for a comfortable stay.